Shipping Policy

Thank you for shopping with Wendy Owens Books! Every order is packed with care in our shop — here's what to expect once you hit "checkout."

Processing Time

Orders are processed and shipped within 3–5 business days (Monday–Friday, excluding holidays). Because many of our items are signed by Wendy or 3D printed in-house, some orders may need the full processing window — we promise they're worth the wait.

Please note: print on demand Kindle cases and clothing items are printed on demand and ship separately from the rest of your order. These items may take an additional 5–7 business days to produce before shipping.

Shipping Rates & Delivery

We currently ship within the United States only, including PO boxes and APO/FPO addresses. Shipping rates are calculated at checkout based on the weight and destination of your order.

Once your order ships, delivery typically takes 3–7 business days depending on your location. You'll receive a confirmation email with tracking information as soon as your package is on its way. If your order ships in multiple packages, you'll receive tracking for each.

Order Changes & Address Errors

Need to change your shipping address or fix a typo? Email us at brooke@wendyowensbooks.com as soon as possible — we can update an order any time before it ships. We are unable to reroute packages once they're in the carrier's hands, and we can't be responsible for orders shipped to an incorrectly entered address.

Lost, Delayed & Damaged Packages

Once a package is with the carrier, delivery times are out of our hands — but we're still here to help. If your tracking hasn't updated in 7+ days or your package is marked delivered but missing, reach out and we'll work with you to make it right. If your order arrives damaged, email us within 7 days with photos of the item and packaging, and we'll send a replacement or issue a refund.

Questions?

We're a small, author-owned shop and real humans read every email. Reach us anytime at me@wendyowensbooks.com